AutoShowList

Cancel or postpone a show

Rained out or called off? Mark it on the listing. The page stays up with a clear notice and everyone who RSVP'd is emailed.

Steps

  1. Open your event page

    Click "Cancel or postpone". It is shown to the show's organizer on upcoming shows.

  2. Say what is happening

    Choose "Cancelled" or "Postponed" and add a reason. The reason is shown publicly, for example: Rained out, watch this page for the new date.

  3. Confirm

    Click "Confirm & notify attendees". The listing stays visible with a clear notice, so anyone who planned to come finds out instead of showing up. Everyone who RSVP'd or paid an entry fee gets an email.

  4. Handle refunds if you took entry fees

    Entry fees went to your Stripe account, not ours, so refunds are yours to issue from your Stripe dashboard. The email tells paid entrants to contact you.

  5. Set the new date, or bring it back

    For a postponed show, use "Edit" under "My Events" to set the new date when you have it. To undo it, go back to the event page and click "Reinstate this event".

    My Events

Good to know

  • There is no separate rain-date field. Put your rain date in the description, and use Postponed if the weather turns.

Still stuck?

Tell us what you were trying to do and where it stopped. A real person reads the contact form and will get you through it.