AutoShowList

Refund Policy

Last Updated: 3/2/2026

Our Guarantee

At Car Show Calendar, we want to ensure that our platform provides value to both event organizers and vendors. We understand that sometimes things don't go as planned. This Refund Policy outlines when and how refunds may be issued.

1. Digital Products and Services

Most of our paid services are digital and irrevocable once delivered. Therefore, we generally do not offer refunds for:

  • Featured Event Listings: Once an event has been featured on the homepage or search results for the agreed duration.
  • Event Boosts: Once the boost has been applied and the event has received the additional visibility.

2. Founding Vendor Subscriptions

Cancellation: You may cancel your Founding Vendor subscription at any time via your account settings. If you cancel, your subscription will remain active until the end of the current billing period, and you will not be charged for the next cycle.

Refunds: We do not offer prorated refunds for partial billing periods. However, if you believe you were charged in error (e.g., after you cancelled), please contact us immediately.

Note: If you have just signed up and are unsatisfied with the Pro features, please contact us within 48 hours of your initial purchase for a discretionary full refund review.

3. Event Cancellations

Car Show Calendar is not responsible for the cancellation of events listed on our platform.

  • If you are an Organizer: Fees paid to feature your event are for the advertising service we provided. If you cancel your event, we cannot refund the advertising fee as the service (exposure) was already delivered.
  • If you are a Vendor: If you paid to Boost your appearance at an event that is subsequently cancelled by the organizer, please contact us. We may offer a credit to apply your Boost to a different event or issue a refund.

4. How to Request a Refund

To request a refund or raise a billing dispute, please email us at support@autoshowlist.com with the subject line "Refund Request". Please include:

  • Your account email address
  • Transaction ID or Date
  • Reason for the request

We aim to review and respond to all requests within 3 business days.